Redefining the Future with Dynamics 365

Enterprises face new challenges every day. Priorities change, markets shift, opportunities emerge, and the pace isn’t slowing down. As your competitors transform their business models and customer expectations evolve, your future depends on how well you can empower your teams to adapt, innovate, and make a positive impact every day. You need to be ready for disruption, embrace constant change, and, most of all, be fast on your feet.

You’ll need a system that allows you to take all the steps outlined above to make your business more sustainable, successful, and beneficial to the humankind at large.

This blog is merely meant to be a primer on the Microsoft ecosystem, pertinently Dynamics 365 solutions, describes the basics, and points you in the right direction.

What is Microsoft Dynamics 365, how does it work and what does it offer?

You are not alone if you are perplexed by Microsoft’s new business solution product portfolio. Dynamics ERP and CRM solutions have had alternative modifications in titles and product branding over the period. To help clear a few misunderstandings and present a broader phenomenon, we’ll try to cut through the hype to explain what Microsoft Dynamics 365 is and what it may imply for your business.

Microsoft Dynamics 365 is a set of cloud-based intelligent applications that help organizations run more efficiently and provide better customer service.  Dynamics 365 includes the core applications you’d expect from an ERP like FinOps, Supply Chain Management, also, CRM such as Sales, Marketing, and Customer Service.

What’s the difference between an ERP and (CRM) system?

It is a big question—vital but often difficult to answer. It’s one of the most frequently asked questions by clients during meetings.

The distinction between ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems can be tricky to discern at first, and we’re taking the time to address it today. We understand how perplexing it all may be.

Dynamics 365 ERP’s essential purpose is to streamline companies’ financial, and operational activities because those procedures differ so widely across industries and enterprises.

Dynamics 365 ERP can get entirely customized as its development and deployment around your specific business aspects are taken care of to match your company’s requirements. In addition, as it is not a complicated product, the solution may adapt to your changing demands and develop with your company.

Dynamics 365’s functionality has split up into “Applications.” You can utilize the complete ERP system or specific “apps” such as Microsoft Power Platforms for the services your business requires.

Furthermore, Shared data, which drives the continuous flow of information and processes across the departmental peripheries, business units, and countries, is at the heart of the business management capability.

 

The answer to your everyday business requirements is a competent yet suitable Customer Relationship Management (CRM) solution. And, if you’ve begun looking for one, Microsoft Dynamics 365 is sure to have popped up.

Unlike an ERP system, a CRM focuses on your company’s marketing and customer service rather than manufacturing or supply chain. It will assist you in refocusing on your customers as a client relationship manager.

Microsoft Dynamics 365, one of the best Bespoke CRM options, can be tailored to your business’s needs as well as customers’ satisfaction, Dynamics 365 CRM solution is unmatchably capable of boosting your customers’ experience.

The Microsoft Dynamics 365 CRM software is designed to assist businesses in qualifying leads, managing sales opportunities, improving procedures, strengthening connections, optimizing advertising strategies, and improving overall corporate operations.

Field Service and Project Operations are also part of the Dynamics 365 portfolio and add to the platform’s strength, making it more suitable for enterprises at large.

In a nutshell, smart Functionality is only possible via the deployment of Dynamics 365 Customer Engagement (the CRM apps).

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a different product despite its confusing name within the “Dynamics 365” ecosystem. It comes with complete ERP and CRM capability. While the entire Microsoft Dynamics 365 is a resolve for large businesses, Microsoft Dynamics 365 Business Central, is generally recommended for small and mid-sized companies. Dynamics 365 Business Central is deployable on-premises or in the cloud.

Business Central is ideal for those in the wholesale distribution and manufacturing industries. With Business Central, Fundamental business management operations, such as supply chain, warehousing, and project management, are assisted by the core functionality.

On the other hand, additional complicated processes, such as assembly, manufacturing, and service management (restaurants & so on) get resolved by the premium version of Business Central. It also provides professional services, to construction enterprises, eCommerce, and other businesses with easily integrated add-ons (extensions).

AX to Dynamics 365; Ensuring the Longevity of Businesses

Businesses are irked by the inconvenience of a sudden transformation, but what about a change that makes life easier and cause more operational efficiency? Moving from AX to Dynamics 365 on Cloud can help your company grow financially.

Dynamics 365 unified apps make the utmost convenience possible and can be deployed cloud (Microsoft Azure). Shifting to Dynamics 365 for Finance and Operations cloud will save you time and money with software upgrades and customizations. Also, there are other benefits of switching to Dynamics cloud 365 for FinOps, such as increased security, greater synergy, and cost-effectiveness.

On Azure cloud, end-to-end business solutions through Microsoft Dynamics 365 bring digital transformation to life, and that too with great reliability and maximum security.

Dynamics Solution and Technology is a team of Dynamics 365 Certified Experts

To become the better digital versions of yourself and create lasting value, we incorporate Microsoft Dynamics 365 solutions to fulfil Your expectations in every industry globally.

Using Microsoft Dynamics 365, we can assist your company in achieving exceptional digital transformation.

Plan your Digital Transformation Now!

Today, streamlining business operations and financials are required in multiple industries with intelligent technological resolve.

With Microsoft Dynamics 365 Solution,  we have a proven track record of success across multiple regions. Our speciality is working with Microsoft Dynamics 365 Finance and Operations, Business Central, AX & NAV, and CRM to create an enchanting impact.

We use Microsoft Power Business Intelligence to bring business insights to your fingertips. We analyze data according to your business and industry, construct solutions, automate processes, and create virtual agents using Microsoft Power Platform (Power Apps, Power BI, Power Automate, and Power Virtual Agents).

DST Experts keep your business vision in mind and listen to your market diligently. Dynamics Solution and Technology, a Microsoft Gold Partner with a long history of Microsoft Dynamics 365 Business Central, ERP, and CRM implementations in the MENA and Gulf areas, offers a one-stop solution for your digital transformation needs.

Request a free demo and choose unrivaled excellence.