Microsoft Dynamics 365 Commerce

Create Shopping experiences that skyrocket business success

Dynamics 365

Build customer loyalty and exceed
expectations by delivering personalized
shopping experiences.

Microsoft Dynamics 365
Commerce

Through in-store, back-office, and overall digitized experiences, Dynamics 365 Commerce offers exceptional business results. The omnichannel commerce platform is guaranteed to skyrocket employee productivity, personify customer engagement, amplify the quality of overall operations and ultimately, elevate business performance.

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Dynamics 365 Commerce helps revolutionize your brand

Refine the ultimate shopping experience across physical and digital channels through the power of personalization.

Enable seamless shopping experiences

Harness the benefits of true brand loyalty by integrating digital and physical commerce to surpass customer expectations through elevated engagement levels.

Reach your customers
across platforms

Let your customers take the wheel by enabling them to customize their purchases at their convenience. Establish an all-in-one commerce module across all devices and platforms; be it digital or otherwise.

Employ multichannel
practices to build
brand loyalty

Make use of intelligent tools like Dynamics 365 commerce and cater to individual customer needs through elaborate assessments. Verily, govern each engagement level like a pro with Microsoft online commerce platform to garner profitable customer relationships.

Retail operations
streamlining

Leverage the power of machine learning and advanced AI to curate zero-error commerce processes combined with enhanced back-office procedures.

Avail robust security
and flexibility features

Access a customizable platform strictly in compliance with international security standards and select from flexible placement options to level your operational necessities.

Amplify customer engagement on all channels

Integrate in-store, back-office as well as other digital processes within your omnichannel Microsoft online commerce platform to bring a hassle-free shopping experience for your customers. Tackle both online and offline engagement and allow customers to take control of their purchases regardless of the device they use. Offer a duo of online buying/home-delivery and in-store pick-up services to elevate the concept of customer convenience. Analyze real-time sales and cost data covering all omnichannel aspects to curate effective sales promotion strategies such as customer affiliation, and store-organized or digitized advertising.

Beat customer expectations and increase brand loyalty

Personify customer experiences and surpass expectations by offering a variety of customized products to choose from; that too, across all marketing channels.
Broaden consumer choices by making your product catalog accessible at all times across online and offline channels. Take adequate measures to guarantee availability irrespective of any possible impediments such as location or stock levels.
Formulate a holistic picture of your customer through Dynamics 365 commerce customer insights and unified storefronts that take into account digital as well as physical aspects encompassing behavioral, observational, and transaction data.
Motivate your employees to generate long-lasting work relationships facilitated by AI-driven recommendations, insights, and loyalty programs.

Successfully build and run digital commerce

Produce promising digital storefronts with the help of user-friendly Dynamics 365 e-commerce integration as well as web authoring features.
Increase shoppers’ engagement by curating compelling content to deliver a competitive web experience bound to yield results.
Modernize multichannel management through an integrated marketing and commerce platform that unifies content and assets with inventory, promotions, and pricing.
Easily get the right product to customers with the use of competitive AI boosted product search facilities. This applies to both online and offline modes.
Skyrocket leads conversion through review and rating-based AI solutions to enhance product selection and ultimately, purchase decisions.

Rationalize and elevate your retail operations

Amplify profitability by offering suitable products and prices at optimal times made easy through AI recommendations.
Efficiently record inventory through categories, collection, pricing, and centralized product tracking information.
Make cost-minimizing inventory-related decisions with the help of advanced analytics and machine-based learning strategies.
Predict customer demand based on past sales and purchase data insights that ensure forecast precision.
Optimize replenishment and sourcing by availing competitive vendor prices and recognizing exact times for inventory refills.

Ready To Transform Your Business?

Empower business innovation and
efficiency using Microsoft Dynamics 365

Get Started

Microsoft Dynamics 365 is the next generation of
intelligent business applications in the cloud

Engage Customers

Create personalized experiences across a variety of channels from consideration to purchase.

Empower Employees

Give your team familiar tools and actionable insights they can do their best work.

Optimize Operations

Anticipate and manage business needs with more intelligent processes and predictive guidance.

Transform Products

Transform
Products

Be proactive to manage change in a better way by automating processes and innovating new business models.

Frequently Asked Questions

What exactly is Dynamics 365 Commerce?

Dynamics 365 Commerce is a Microsoft-developed suite of technologies that enables companies of all sizes to become more efficient and profitable. Dynamics components that are especially geared to the retail sector may be found in Dynamics 365 Commerce.

What are the top benefits of Dynamics 365 Commerce?

Cross-channel customer engagement
Build customer loyalty
Digital commerce-ready
Iterate, optimize, and streamline digital or otherwise commerce experience
Create flexibility and security

What are the Key Features of Dynamics 365 Commerce?

Dynamics 365 Commerce enables you to:

Embrace sales enablement across Platforms by providing liberty for customers i.e. order templates, order history, track insights, etc. to make a better buying decision.
Get everything streamlined to Build and Run Digital Sale Process
Dynamics 365 Commerce uses AI-driven technology to make websites more accessible
Safeguard your business from payment fraud with flexible features
Control user-generated content like ratings and reviews more effectively.

Does Dynamics 365 Commerce function as B2B and B2C Digital Sales Solution?

Yes, Microsoft Dynamics 365 Commerce is a solution-oriented reality that companies can benefit from because it is customized for each industry and each form of business.

Attracting the right type of Customers by incorporating the unified ERP solution (Dynamics 365 Commerce) allows Businesses to take on this massive and rapidly expanding market.

Microsoft Dynamics 365 commerce has been efficient to bring up integrated and intelligent ERP solution, which is smarter, catering to all the needs of B2B and B2C consumers and B2B sales process for multiple industries.

With commerce Customer support and Microsoft Power Virtual Agents, Dynamics 365 Commerce can ensure a quick resolution to customers’ concerns.

What type of Businesses can benefit from Dynamics 365 Commerce?

Businesses of medium (SMBs) to large scales (enterprise level) should use Dynamics 365 for Commerce or retail to handle day-to-day shopping activities and make informed judgments based on clear customer insight.

When does Microsoft provide Cumulative Updates for Dynamics 365 Commerce and Who can put Implement it?

Microsoft ensures that continuous upgrades and provides innovations that make its clients’ lives simpler. Make sure You choose an experienced implementation partner that is up-to-date on industry news, trends, and upgrades so that your company may profit as Microsoft rolls out Dynamics 365 Commerce updates.

How much time does implementation take approximately?

Dynamics Solution and Technology’s incredibly capable staff possesses Microsoft-certified competence and deploys Dynamics 365 Commerce solutions.

How Dynamics Solution can help you in implementing D365 Commerce?

DST as your digital transformation partner is providing the following best-in-class features as part of the inaugural B2B e-commerce offering:

Business partner on-boarding
Quantity thresholds (minimum, maximum, multiple)
On-Account payment method
Account statement and invoice printing
Payment of sales invoice
Dynamics 365 Sales integration

Why Choose Dynamics Solution
and Technology

Dynamics Solution and Technology is a leading Microsoft partner company delivering customer success-centric Microsoft Dynamics 365 solutions in Europe (UK), Gulf (UAE, Saudi Arabia & Bahrain), and Asia (Malaysia, Pakistan, India). We deliver success with Microsoft Dynamics Solution. Our expertise are to make the magic with Microsoft Dynamics 365, Business Central, AX, NAV & CRM. We bring the business insights to your fingertips with Microsoft Power BI and work effectively with Microsoft Power Platform (Power Apps, Power BI, Power Automate, and Power Virtual Agents to analyze data, build solutions, automate processes, and create virtual agents.

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