How can D365 Commerce Empower you as B2B commerce evolves?

Many retailers, and business (B2B) owners have learned digital methods and attempted to apply any solutions they might find.

Business owners all over the world have been using their foresight and commercial experience, particularly in the last few years, to foresee a long-term solutions for the short and longer-term.

The Evolution of B2B eCommerce; Before and After Covid-19

The B2B eCommerce procedure has become increasingly crucial over time. Customers who prefer online purchases, particularly in the aftermath of the covid-19 epidemic, are looking for clever B2B sales tactics, self-service options, and personalized digital engagements.

As more young adults enter buying roles, they expect their B2-B purchase experiences to mirror their B2C eCommerce experiences.

It’s been only a couple of years since Microsoft Dynamics 365 Commerce (an upgraded version of successful Microsoft Dynamics 365 Retail) emerged. Expanding the business dynamics around the globe, Dynamics 365 offers more than simplistic PoS terminals or call centers and revolutionizes it into a digital sales process like never before.

As we call it D365 Commerce, it allows retailers and consumer-facing businesses to fulfill customer expectations on their own terms. In this blog, get an insight regarding B2B sales strategies and processes.

• The Evolution of B2B Sales; Before and After Covid-19
• Dynamics 365 as B2B digital Sales Solution
• B2B Sales in the Mena Region and the West: Scope and Prospects
• Dynamics 365 Commerce for Conducting Successful B2B sales

The Evolving Nature of B2B eCommerce

Many companies are understanding the advantages of allowing B2B buyers to access purchase alternatives directly from the web, saving time and money by reducing reliance on in-person sales and allowing them to scale to a larger number of business partners.

Furthermore, B2B sales are often more complex than B2C sales, with higher-order values, and longer sales cycles. Tech-savvy buyers are gravitating more toward digital platforms for easy access to relevant information along with quick purchasing options and

• Discursive layered B2B eCommerce buying process (as millennials rely on the competitive analysis)
• Long term Sales cycles and customers retentions
• Cost-Effective solutions
• Relevant information with effective marketing
• B2B and B2C evolved and unified ERP System

Microsoft D365 Commerce as B2B Sales Platform

Microsoft Dynamics 365 Commerce is a solution-oriented phenomenon that companies can benefit from because it is customized for each industry and each form of business.

Attracting the right type of Customers by incorporating the unified ERP solution (Dynamics 365 Commerce) allows B2B owners to take on this massive and rapidly expanding market and improve their overall B2B eCommerce strategy.

Upcoming B2B eCommerce

D365 Commerce is here to stay.

Microsoft Dynamics 365 is an end-to-end ERP platform for B2B digital transformation, that enables you to have it all on its unified platform, D365 commerce. Providing ongoing customer support, sustainable strategies i.e. following up on customers’ preferences, easy payment and invoicing process, product suggestions, protection from frauds, etc. using proactive AI can help B2B retain customers, resulting in sales boost in the future.

The Future of B2B eCommerce; Scope and Potential

• B2B eCommerce in the USA

Forrester Research sponsored by Microsoft indicates that dynamics 365 commerce improves a company’s IT-related decision-making procedures and enhances overall productivity. In the United States, B2B e-commerce transactions increased by 40% from $559 billion in 2013 to $780 billion by the end of 2015.

During the pandemic, it appeared that every part of business, especially B2B communications, was shifted towards a digital framework. For the current year, figures for B2B eCommerce suggest continued development as InsiderIntelligence’s forecasts that US retail eCommerce sales will grow 16.1%, reaching $1.06 trillion in 2022.

• B2B eCommerce in the MENA Region

On the other hand, according to a survey conducted (2021) by B2B marketplace operator Tradeling, 47 %of Saudi Arab’s business executives and 46 % of UAE business executives stated their companies primarily shop online. In addition, 82 %of 500 executives interviewed said they expect companies to embrace B2B eCommerce more in the future.

According to 83 % of respondents, B2B eCommerce will help small businesses in the region find new consumers, and 85% feel it will foster the formation of a more diverse spectrum of small and midsized firms in the region.

The Growing eCommerce Platform for B2B

The COVID-19 outbreak has hastened the adoption of digital commerce. The above statistics suggest an increase in B2B digital sales, and we can anticipate that people’s attitudes have shifted toward e-commerce around the globe, and it will continue.

Dynamics 365 Commerce as B2B eCommerce delivers unified and smart solutions in a customized and accelerated manner. Have a look at the global numbers;

B2B eCommerce; Key Changing Trends in 2022

In 2022, a big trend will be for businesses to be able to promote and sell things on social media so that customers can make purchases without ever leaving the platform. Essentially, this allows B2B businesses to create an eCommerce store directly on social media platforms such as Facebook, Instagram, and others.

Improving B2B eCommerce Strategy

Your business requires building brand loyalty and customer retention to scale up the profits, performance as well as outreach prospects. With Dynamics 365 Commerce, B2B sales strategy works efficiently in the minds of especially prospective customers.

In this manner, Even D365 Commerce as a B2B eCommerce platform offers a dedicated site that is easily tailored as per your needs, containing features such as;

• AI Omnichannel structure for B2B owners
• Optimized Operations to ensure Value for money
• Unified Sales Charts and Marketing Targets
• Strong brand Engagement
• Real-Time Sales Data on D365 Dashboard

Plan your D365 upgrade with Dynamics Solution and Technology

One of the most compelling reasons to use Dynamics 365 for B2B eCommerce is that once you’ve tried it, you won’t have to do it again. Based on the prospective B2B eCommerce growth, Dynamics Solution and Technology can assist you in making the digital transition as smooth as possible.

We keep your business vision in mind from the get-go of the implementation process, and we listen to your market, which is why Dynamics Solution and Technology is the one-stop solution for all your business’s digital transformation needs.

Our effort at Dynamics Solution and Technology does not end with implementation. Even after your solution goes live, we provide expertise, knowledge, and support, making us the ideal all-around Microsoft Gold Partner to handle B2B eCommerce challenges.