MS Inspire 2023: AI Announcements Worth Implementing!

Microsoft Inspire 2023 was held digitally on July 18^th-19^th, bringing an incredible opportunity for all the partners to join in. It returned for a milestone 20th year, bringing the latest on cloud and generative AI innovations, chances to network with and learn from industry experts, Featured Partners, and more.

At the core, this annual partner event was a grand stage for Microsoft to announce a series of 40+ groundbreaking innovations that will redefine the future of technology. With a deeper dive into the Microsoft Cloud, they aim at co-creating paths of growth and success through three focus areas:

• Accelerate AI transformation with Microsoft’s latest products
• Aligning sales with cloud solutions to drive customer success together
• Microsoft Cloud Partner Program fuels business growth and profitability

Moreover, these AI innovations and solutions are applicable across industries in a variety of ways, from the expansion of AI skilling to new products and services that drive customer success.

Here is a breakdown of the top announcements from MS Inspire 2023:

Announcement 1: Empowering Sellers with Microsoft Sales Copilot

Copilot is one of the most rapidly growing tools of Microsoft aiming to break down data silos and turn insights into actions.

• Unlock sales productivity
• Personalize every customer interaction
• Works in the tools where the seller works
• Connects to your CRM system

Designed to be a seller companion, it seamlessly connects with Outlook, Microsoft Teams, and Dynamics 365 Sales. This holistic approach allows them to create contextual emails by utilizing CRM data. From pulling out the required product, customer, and opportunity information, it can automatically generate status, progress, and highlights of key changes made in Dynamics 365 Sales.

Moreover, Dynamics 365 Sales Copilot takes a step ahead and gives real-time tips and suggested answers during Teams meetings prompted by competitor or brand mentions by the customers to stay ready to handle objections.

Announcement 2: Power Automate Process Mining

Power Automate Process Mining is a next-generation AI tool that helps organizations gain insight into their operational processes and identify areas of improvement. By bringing together event data from various sources, it gives a holistic view of how processes will be executed. Together, it will bestow the organizations with numerous benefits, starting from bottleneck identification to eliminating them.

Customers often find themselves in complex financial problems. With the inclusion of Power Automate Process Mining, organizations can eliminate it, all while streamlining invoice approvals, adding process automation and effective resource allocation.

Moreover, organizations must comply with authorized bodies to avoid any legal and financial risks, thereby ensuring a streamlined process across the organization.

Announcement 3: Microsoft Dynamics 365 and Power Platform Release Wave 2 Plans

The 2023 release wave 2 for the Microsoft Dynamics 365 and Microsoft Power Platform is to be released between October 2023 and March 2024.

Rolling out hundreds of new features and AI enhancements, each of the new capabilities power digital transformation for anyone looking for ways to build solutions.

• AI-powered insights and actions provide business users with valuable guidance to take necessary steps and make informed decisions.
• Power Platform promises low-code capabilities, allowing businesses to build customized solutions and increase agility.
• The release planner allows users to personalize, filter and sort release plans to increase accessibility and understanding.

Built on Microsoft’s commitment to creating applications and experiences that add value to every role by breaking down silos between data, insights, and people.

Announcement 4: AIM-ing upwards

Microsoft is committed to providing products and services that will equip organizations (of all sizes) to accelerate cloud adoption with confidence.

AIM – accelerate, innovate, and move, showcasing a complete and holistic approach to help organizations begin their digital transformation journey.

It initiates with an assessment of the client’s business in terms of value, expected outcomes, key steps, and dependencies for moving their on-premises business applications to the cloud. Next up, the client business is offered expert implementation guidance and services in a systematic approach with prescriptive guidance for designing, building, and deploying D365 solutions. Lastly, the Bridge to the Cloud 2 (BTTC2) promotional offer enables on-premises customers to utilize discounted subscription pricing as part of migrating to the cloud.

In all, AIM is a comprehensive offering that unlocks the potential of AI-powered business systems while reducing costs, providing agility for business model innovation, and operating securely with resilience.

Announcement 5: Bing Chat Enterprise

Bing Chat Enterprise is the revolutionized form of AI-powered chat for the workplace with heightened commercial data protection.

This means organizations can enjoy the powers of generative AI and be creative with the assurance that the data won’t leak outside the organization.

• Full Bing Chat accessible when signed into the work account
• Commercial data protection
• Available at no additional cost for select M365 plans
• Microsoft 365 Copilot adds a whole new way of working

Moreover, all the results of Bing Chat Enterprise are grounded in web data and provide complete, verifiable answers with citations. The user can also enter the query for visual answers, upon which the Bing Chat Enterprise will list out comprehensive graphs, charts, and images as per the AI principles.

Harnessing the incredible powers of AI with Dynamics Solution and Technology

Artificial intelligence holds monumental powers and can make a great difference in how we work. However, the proper implementation process for any of the above-mentioned AI Microsoft announcements requires assistance from Microsoft’s trusted partners, like Dynamics Solution and Technology.

At Dynamics Solution and Technology, we maintain our title as a Microsoft Gold Partner, with robust implementation strategies to achieve a marked presence in the digital arena. Our impactful strategies are widely applicable in a multitude of industries in the Gulf and MENA region. We are committed to creating an agile, resilient, and sustainable cloud migration, and implementation process by connecting data across your ecosystem to achieve digital business transformation.