As you know, it’s been months now since the launch of ChatGPT, and we have seen how substantially it has helped in content generation, whether it is website copy, emails, social media captions, long-form or short form of generic content, etc. for various niches and industries. Not only this, but it has also saved an immense amount of time in doing mathematical, statistical, development-related, coding, or any other day-to-day tasks.
Finally, after a prolonged wait, Microsoft has found an excellent way to use AI’s power with its Azure services. We all know that supercomputing is the future of business processes or infrastructure. Microsoft Azure OpenAI service includes the latest AI model to enhance the existing work style or to innovate new solutions.
Grabbing the advantage of ChatGPT in preview mode on Azure OpenAI Service, programmers can now develop personalized solutions by integrating AI.
- They can inculcate AI practices into their applications:
- Improve bots to respond to spontaneous queries.
- Summarize complex chats into a few lines to save time.
- Speed up the customer support process.
- Write content from scratch without spending long hours in research and more.
Real Business Worth
How is ChatGPT combined with the Microsoft Azure helping different industries transform their business more effectively, delivering greater value to their partners, associates, or customers?
According to Microsoft, their customers have already successfully improved their HR department processes like generating new job posts, improving associate communication, and document review process.
Moreover, they are working effectively to streamline internal operations, drive business success, improve customer experience, and get a competitive edge over competitors by using NLP and machine learning capabilities. Users say that AI does wonders when used for contracts. It can mitigate risk, reduce cost, and ensure compliance.
Aside from this, Microsoft is helping multiple businesses to leverage AI models. For Example:
GitHub Copilot:
It helps the developers to scale up the code development quality by spending less time on repetitive code and dedicating time to building user-friendly software to solve more significant problems by leveraging the AI models in Azure OpenAI Service.
Microsoft Teams Premium:
“Teams” is not the same as before; it now has an intelligent recap and AI-generated guides to provide assistance in boosting the productivity of everyone by keeping up on the action items first. Moreover, you can now have more personalized, secure, and intelligent meetings.
Microsoft Viva Sales:
The new GPT selection enhances & fastens the response quality and time. Now, the sales team does not have to spend an average of 15 minutes understanding the query and generating a personalized response accordingly.
The team can do so with limited clicks without spending more than a few minutes because of Microsoft Azure OpenAI Service.
Microsoft Bing:
You can now get prompt, precise, and accurate answers to your complex queries with Bing’s AI-powered chat option. It can enhance the customer experience in better ways.
Customers and partners have the opportunity to create unique intelligent applications and solutions that aligns with your organization and that can help them stand out from their competition through a no-code approach in Azure OpenAI Studio.
Azure OpenAI Studio provides not only the ability to customize each model it offers but also provides an interface that you can use to configure ChatGPT and set up response behavior that is compatible with your business’s specific needs.
Discover the intriguing ways you can personalize ChatGPT with the System message feature within Azure OpenAI Studio.
Embracing AI Responsibility
AI is already revolutionizing the way people and companies operate, leading to increased productivity, creativity, and efficiency in everyday tasks. With this in mind, Microsoft believes that the development of AI systems must be responsible, dependable, and trustworthy. They are ensuring that their AI systems work as intended and can be used positively and efficiently.
One of the challenges big giants like Microsoft face is with generative models, models like DALL-E or ChatGPT image generation model. These models generate unique artifacts that can be both valuable and deceitful. To illustrate more, let’s take an example that the generated text might be capable enough to convince but is not valid, or maybe, the generated image portrays an event that never happened.
Just imagine the type of harm it can cause! To address these challenges, Microsoft has developed a four-layered approach aligned with their Responsible AI Standard:
- At the application level, they give their customers the control to know that AI-generated the output, and they have the authority to either approve or disapprove it.
- They implement input and output content filtering at the technical level to ensure that the generated content aligns with the values and principles.
- They offer systems to report abuse and adhere to SLAs at the process and policy levels.
- Finally, at the documentation level, they provide design guidelines and clarity notes to clarify the usefulness of a model and what they have tested.
Dynamics Solution and Technology Take on the Azure OpenAI Service:
Dynamics Solution and Technology being a gold partner of Microsoft believes that AI will have a profound impact on the way organizations are currently working. Therefore, committing to a principled approach ensures that organizations will use AI systems responsibly in the coming tenure.
We understand that with the changes in the digitalization of businesses, day-to-day work processes have changed nowadays. If a business owner is not fully availing the opportunity of Artificial Intelligence in their management processes, their business becomes an end story, just like the Nokia company.
Experts at Dynamics Solution and Technology are devoted to bringing the best to the table to help businesses achieve their goals, score better ROI, and improve their employee KPIs. With DST Azure-based infrastructure and state-of-the-art applications, you can pick up the pace, save on IT costs, respond flexibly to new requirements, and much more!
So, embrace AI responsibility, use Azure OpenAI Studio, empower your workforce and unlock its full potential to have a brighter future!