Artificial Intelligence

In the past couple of years, we have seen Artificial Intelligence evolve from being a daunting concept that was predicted to take over the world to a transformative tool for businesses and individuals worldwide. AI has revolutionized the fabric of how organizations operate and formulate strategies. From automating routine tasks to using prediction models, AI comes with a plethora of use cases. The opportunities and business value it holds are endless. According to IDC, 71% of organizations are already using AI in their processes and are realizing the ROI within 14 months of deployment.

However, the downside of this fast-paced innovation is that it becomes difficult for business leaders to keep up with AI advancements. Instead of strategies revolving around AI, they become overwhelmed due to its brimming potential. This dilemma acts as the first major obstacle in AI implementations for business management. Hence it is essential in today’s age for business leaders to be coordinated with AI development and have a roadmap for their organization’s AI-powered growth.

In this blog we will discuss the roadmap on getting started with AI for businesses and how to plan keeping business needs in consideration.

Familiarizing Yourself with AI

AI can be overwhelming for non-technical audiences with all its facets and sub-divisions. But it does not have to be. Business leaders do not have to immerse themselves in machine learning to get their businesses on the road to AI-powered growth. All they need to have is a surface- level understanding of the technologies coming under the umbrella of AI, like Natural Language Processing (NLP), Computer Vision (CV), and Automatic Speech Recognition (ASR) and their probable use cases. This enables them to envision custom generative AI solutions for their organizational processes which help them in gaining a competitive advantage.

Understanding how AI can help them in various tasks like predictive and preventive analytics, chatbots, voice assistants, facial recognition, and image recognition can aid business leaders in taking informed decisions.

Assessing Your Organization’s AI Readiness

This part is a crucial pre-requisite before embarking on the journey of empowering your organization with artificial intelligence. AI readiness audit for AI helps business leaders in:

  • Identifying if their organization needs AI or not.
  • Examining whether the organization has the appropriate resources for AI implementation.
  • Bridging the gap between current and desired state.
  • Taking an informed decision for an increased probability of success.
  • Evaluating data quality of the organization.

AI readiness drives a successful implementation strategy as it figures out the organization’s technological infrastructure and highlights problems areas which need to be focused on before getting an implementation plan.

Developing AI Strategy

Envisioning the end while developing strategy is key to make the strategy value-inducing. AI and more specifically generative AI is something that holds a ton of potential which does not require training models and building neural networks from scratch. However, with this ease comes a greater risk of incorporating AI in a secure way while maintaining privacy.

The strategy, with clearly defined goals and objectives, needs to comprise of the following core aspects:

  • Setting a vision which is conducive to the need.
  • Deciding goals that align with the vision.
  • Setting internal and external benchmarks
  • Identify business progress metrics

These aspects will be the leading force in driving the strategy to a mature potential. Moreover, these can also be incorporated in dividing the roadmap into phases.

Implement and Improvise

After developing a clearly documented strategy, divided by phases, it is time to identify use cases and put the suitable AI tools to use. Experts recommend starting it on a small scale first to gage its suitability for your organization. Apply it to a certain task or one of your operations like customer service, supply chain or even predictive analytics.

As the most effective way to test out a strategy’s feasibility, AI can also be applied to your day-to-day tasks. This is an effective way to test its impact on your organization and see how this implementation is being received within your organizations. It will help you see if your employees are embracing this transition or outright resisting it.

Furthermore, organizational data quality can also be tested, and the roadmap phases will also gain clarity. Implementation will also highlight hindrances which were not taken into consideration before. As time progresses, clarity will be added and then you can scale up your implementation to a wider scale.

Crucial Aspects to Consider

Implementing AI for your business is a huge transition and it is important to consider that AI itself is remarkably diverse. From its sub-types to its use cases, there are many ways in which AI can serve your organization. It can be implemented to support your organizational experiences, augment your employee’s capabilities, or take a leading role in completing tasks. All these types come with their own set of problems which might affect your original roadmap or timelines.

It is also necessary to have a change management strategy in place so that your employees can acquaint themselves with AI systems and not feel threatened or replaced. Alot resources and budget for employee trainings and education for a smooth transition and maximizing the outcome of AI implementations.

Since implementing AI for businesses processes is a major transformation, the process will hardly be seamless. Sticking to the original vision and goal is crucial amongst all the varying factors. Moreover, expect some major obstacles in the way that might set your progress back a few weeks as well, from security and ethical concerns to your AI systems giving biased results.

Consider all these expected obstacles a crucial element in making your AI implementation value-inducing.

Implement AI with Dynamics Solution and Technology

AI as a concept is daunting but its organization-wide implementation is more daunting. The error for margin or miscalculation is great and a huge chunk of budget is usually at stake. The risk is as great as the potential for success. Hence, it is imperative to choose an implementation partner that can help your organization navigate through this tumultuous terrain.

Dynamics Solution and Technology specializes in empowering business organizations by AI-fueling their operations to introduce efficiency, intelligence, and innovation. Our consultants and team of AI experts take ideate and plan steps to ensure a value-driven AI implementation. We have been transforming business processes with Microsoft AI solutions like Copilot and Azure AI across the Gulf and MENA regions.

Contact us today and embrace the true power of AI for your business today.

Dynamics 365 Field Management


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