Build customer loyalty and exceed
Gain an end-to-end view of
your business. Make the benefits of AI
a reality for your business
Microsoft Dynamics 365
Artificial Intelligence
We create experiences that transform your organization’s capabilities with AI. Whether the latter permeates one or multiple levels within the industry, your business processes are streamlined to provide unmatched innovation. Microsoft Dynamics 365 Artificial Intelligence, therefore, encourages brainstorming so that each group and individual can use AI tools to pave the way for customer solutions quicker than ever before.
We help create holistic views so that you can provide tailored experiences to every customer
We enhance your Sales, Marketing and Customer Service teams through forecast insights and key information delivered by intelligent tools
Microsoft Dynamics 365 Artificial Intelligence
We compile information contained within various data sources to formulate an all-inclusive view of the customer. Verily, allowing your employees to deliver meaningful experiences made possible by Microsoft Dynamics 365 Customer Insights.
Transform according to your preferences
We streamline AI integration with the use of adaptive GUIs, dedicated assistance as well as user-friendly applications that can work together to elevate the overall process.
Enhance communication within the organization
We create customer-centric perspectives to boost your organization’s internal processes, relationships, and information collection.
Leverage comprehensive insights to your benefit
We accelerate your business’s customer interactions through intelligent insights that dig deeper to reveal underlying consumer behavior.
Adjust AI to fit your needs
We provide agile Microsoft artificial intelligence features that adapt to your business’s structure in order to better serve all stakeholders.
We create impressive customer retention levels that foster trust and loyalty. This is facilitated through the use of Dynamics 365 Customer Insights which easily integrate within the scope of all business applications to bring your organization closer to all hierarchical goals pertaining to sales, and marketing. In turn, service employees are encouraged to improve the quality of everyday customer interactions.
Moreover, the data unification process collects important information from various sources and combines each kind – behavioral, transaction and observational – to deliver smart recommendations that create enriched customer profiles with audience intelligence from Microsoft Graph. These solutions are driven by machine learning and AI functionality.
Dynamics 365 Artificial Intelligence Applications
Modernize the concept of selling by adapting updated solutions in the digital age
Dynamics 365 Sales Insights
We can skyrocket your revenue statistics with the use of customer data driven insights that help you make strategic business decisions.
Dynamics 365 Customer Insights
We provide a holistic view of your customers so you can cater to individualistic preferences
Dynamics 365 Customer Service Insights
We pay attention to detail, which is why you can utilize AI insights that include every variable in the decision-making process to take customer satisfaction to the next level.
Dynamics 365 Virtual Agent
Our virtual agents help you reach customer solutions at competitive speeds.
Dynamic 365 Sales Insights
Increase customer engagement and accelerate the sales process with seller intuition and Artificial intelligence technologies.
- Facilitate tactical decision-making
- Elevate coaching standards
- Enable timely communications
- Modernize process to eliminate lag time
- Enable remote working
- Regulate and enrich professional relationships
- Increase score on trust metrics
- Make more connections and attract more leads
- Target the right customer
- Prepare and forecast revenues accurately
Dynamics 365 Customer Insights
We generate a wholly encompassing view of your customers by gathering data from all sources. With Dynamics 365 Artificial Intelligence customer service insights, company employees gain higher engagement metrics and expand the customer lifecycle value for impressive sales stats.
- Holistic view of all customers
- Customized experiences
- Make insight driven decisions
- Leverage an effective channel to your organization’s success
- Fit the solution to your preferences
Dynamics 365 Artificial Intelligence Customer Service Insights
We develop better quality decisions with AI insights that effectively accelerate customer satisfaction and loyalty. This paves the way for improved courses of action to further elevate customer experience on a variety of standards.
Our system has also enabled comparative analysis whereby you can benchmark performance in order to pinpoint where your organization is lacking and where it is faring well. Financial artificial intelligence is also enabled to gauge performance based on economic modules.
- Increase customer satisfaction
- Improve operational efficiency
- All-time transparency
- Leverage Artificial intelligence to drive success
Customer Service Essentials – Dynamics 365 Virtual Agent
We automate mainstream protocol that includes support requests so that the AI for sale can effectively deal with generic queries while your skilled service agents pay attention to complicated tasks. Moreover, the process is relatively simple and doesn’t require any complex coding from your end in order to increase problem resolution rates.
- Equipped chatbot feature to respond to mainstream queries
- Performance tracking across different platforms
- Use custom workflows to guide actions
- Improve upon weak metrics facilitated by customer feedback
Ready To Transform Your Business?
Empower business innovation and
efficiency using Microsoft Dynamics 365
Microsoft Dynamics 365 is the next generation of
intelligent business applications in the cloud
Engage Customers
Create personalized experiences across a variety of channels from consideration to purchase.
Empower Employees
Give your team familiar tools and actionable insights they can do their best work.
Optimize Operations
Anticipate and manage business needs with more intelligent processes and predictive guidance.
Transform
Products
automate processes, innovate new business models and shift from being reactive to proactive
Why Choose Dynamics Solution
and Technology
Dynamics Solution and Technology is a leading Microsoft partner company delivering customer success centric Microsoft Dynamics 365 solutions in Europe (UK), Gulf (UAE, Saudi Arabia & Bahrain) and Asia (Malaysia, Pakistan, India). We deliver success with Microsoft Dynamics Solution. Our expertise are to make the magic with Microsoft Dynamics 365, Business Central, AX, NAV & CRM. We bring the business insights to your fingertips with Microsoft Power BI and working effectively with Microsoft Power Platform (Power Apps, Power BI, Power Automate and Power Virtual Agents to analyze data, build solutions, automate processes, and create virtual agents.
Experienced
Experts
Certified professionals with 100+ years of collective team experience in Microsoft Dynamics solutions
Global
Footprint
As a global company we have local presence in the center of across multiple time zones in talent-rich countries.
In-depth
Knowledge
Our team has deep knowledge of products, industries and solutions that helps us to make solutions which aligns with customer requirements.
Process
Oriented
Automate processes, innovate new business models and shift from being reactive to proactive