CRM Applications
Microsoft Dynamics 365 Customer Engagement
Nurture relationships. Empower your people.
Connect Sales and Marketing.
Nurture relationships. Empower your people.
Enhance the experience with Microsoft
Microsoft Dynamics 365
Customer Engagement
(CRM)
CRM Applications
Microsoft Dynamics 365
Dynamics 365 Customer Engagement provides a scalable and extendable platform which records customer interactions from sales and customer service to marketing and much more.
It is the bridge between you and your customers. These integrated solutions help you make informed decisions about doing business with your customers. It majorly concerns your sales, marketing, and services, division. Its distinctive features let you build and maintain customer relationship, track engagements, and sales, and deliver actionable insights. Microsoft Dynamics CRM is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored.
Flexible optimization of Sales, Marketing, Customer Service, and Field Service
End-to-end applications that work great
on their own and even better together
Drive sales, marketing and operations using real-time insight. Improve your productivity and the value of your marketing efforts through social insights, business intelligence and campaign management.
Sales
Turn relationships into revenue.
Go beyond sales force automation with Dynamics 365 Sales to better understand customer needs, engage more effectively, and win more deals.
Marketing
Turn prospects into business relationships, Increase customer demand for your products and services and improve marketing results with Dynamics 365 Marketing
Field Service
Optimize your field operations with built-in intelligence, remote monitoring, and tools that enable your technicians to deliver quality work all available through Dynamics 365 Field Service.
Customer Service
Help organizations build customer loyalty, empower customer service personnel, and deliver consistent, efficient customer care through the use of a single, unified customer experience.
Project Service
Automation
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget.
Project
Operations
Get everything you need to run your services business. Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery, and maximize profitability.
Customer
Insights
Maximize customer lifetime value with AI-driven insights based on unified customer profiles. Transform into a customer-centric organization where marketing, sales, and service professionals have the insights they need to personalize engagement.
Sales
Insights
Bring together the art and science of selling. Engage buyers like never before with seller intuition and AI working in concert.
Microsoft Dynamics 365 is the next generation of
intelligent business applications in the cloud
Engage
Customers
Create personalized experiences across a variety of channels from consideration to purchase.
Empower
Employees
Give your team familiar tools and actionable insights they can do their best work.
Optimize
Operations
Anticipate and manage business needs with more intelligent processes and predictive guidance.
Transform
Products
Be proactive to manage change in a better way by automating processes and innovating new business models.
Ready To Transform Your Business?
Empower business innovation and
efficiency using Microsoft Dynamics 365
Why Choose Dynamics Solution
and Technology
Dynamics Solution and Technology is a leading Microsoft partner company delivering customer success-centric Microsoft Dynamics 365 solutions in Europe (UK), Gulf (UAE, Saudi Arabia & Bahrain), and Asia (Malaysia, Pakistan, India). We deliver success with Microsoft Dynamics Solution. Our expertise is to make the magic with Microsoft Dynamics 365, Business Central, AX, NAV & CRM. We bring the business insights to your fingertips with Microsoft Power BI and work effectively with Microsoft Power Platform (Power Apps, Power BI, Power Automate, and Power Virtual Agents to analyze data, build solutions, automate processes, and create virtual agents.
Experienced
Experts
Certified professionals with 100+ years of collective team experience in Microsoft Dynamics solutions
Global
Footprint
As a global company, we have a local presence in the centre across multiple time zones in talent-rich countries.
In-depth
Knowledge
Our team has deep knowledge of products, industries and solutions that helps us to make solutions that aligns with customer requirements.
Process
Oriented
We strive to improve team collaboration and incremental delivery of businesses by keeping the processes lean and agile.
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Dynamics Solution is a leading Microsoft partner company delivering customer success centric Microsoft Dynamics 365 solutions in Europe (UK), Gulf (UAE, Saudi Arabia & Bahrain) and Asia (Malaysia, India, Pakistan).
United Kingdom
Saudi Arabia
UAE
South Africa
Pakistan
India
Malaysia
Bahrain